It’s no mystery that reading & responding to user feedback is paramount in running a successful website. Visitors are the lifeblood of your website, and many of them are more then willing to communicate what they do and don’t like about your website to you. How do you go about setting up the mechanism for this communication? Specifically, do you use a contact form or offer an email link to your visitors? Let’s figure it out.
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I wanted to see if a certain domain was available, so I fired up the Godaddy website I’ve used for years, and typed in LVWD.net. Alas is was available! I wrote the idea down and filed it away for when I had more time to research. That was on Tuesday. Today, Friday, I decided to actually purchase the domain name and no dice. Someone magically flew into my head, grabbed the idea, and went to town. Let’s see, who grabbed it:
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A few years ago I started offering web design services to those in need of a web site. Ever since, It’s been a constant learning experience. When I advanced from website coding to directly interacting with clients, I was taking a pretty big step. It was hard enough trying to understand this crazy markup language, and now I had to learn how to interact with clients? Sheesh. Thanks to trial and error, I’ve come to understand a few things about establishing and maintaining the best possible relationship with my clients.
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The other day I was going back and forth with a potential client about re-designing his web site. It’s a small site, and I worked with this person before - so it didn’t take us very long to hammer out the details. The next step was writing out the contract and getting him to sign off on it. I had heard about a service where you could electronically aquire a signature, so I figured what the hell, I’ll give this a try.
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Over the years I’ve concentrated my learning towards the visual markup, management and promotion of web sites. I’m happy with this arrangement. I have the tools and experience to create a website mockup image, and then turn that image into a functional static website. Years ago, this arrangement had a huge downside. When I took on a client who needed a site he could update himself, I had limited options.
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